Submitted - The refill request has been received by My HealtheVet but has not been processed by the VA pharmacy yet.Refillable - An active VA prescription that has refills left and can be submitted for refill.Tap See Details beneath the VA prescription you’re interested in refilling, and you will go to a Refill Details screen, which will include one of the following refill statuses:
Tap Sort to view the list alphabetically by medication name or facility, or chronologically by dispensed date. You will go to the Refill VA Prescriptions screen that shows a list of refillable VA prescriptions. A pop-up Important Information box will appear. To review the status, from either the Home screen or the Features drop-down list accessible on the horizontal navigation bar, tap Refill VA Prescriptions. To determine if your VA-dispensed prescription is eligible for refill, review the status. Can I refill multiple eligible prescriptions at one time? NOTE: If the VA prescription cannot be refilled, you will receive an error message with information on why the prescription was not refillable and guidance on getting assistance. Tap Confirm, and the text in the pop-up box will change to “Submitting your refill request.” Then a pop-up Request Results box will appear to let you know if your refill request was successful. Tap Request Refill and a pop-up Refill Confirmation box will appear.
If a VA dispensed medication is detected, you will be redirected to the Scan Successful screen. Follow the on-screen instructions and tap Scan Now. If your prescription label contains a square barcode, tap Scan your VA Prescription on the home screen. Tap Confirm if you would like to refill the medication, and the text in the pop-up box will change to “Submitting your refill request.” Then a pop-up Request Results box will appear to let you know if your VA prescription was successfully refilled. A pop-up Refill Confirmation box will appear asking you to confirm that you would like to refill the medication. Review the information on the Refill Details screen and tap Request Refill. Tap the arrow next to the refill on your device and you will go to a Refill Details screen. You will go to the Refill VA Prescriptions screen that shows a list of your refillable VA prescriptions. From either the Home screen or the Features drop-down list accessible on the horizontal navigation bar, tap Refill VA Prescriptions.
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